Returns & Exchanges

At Hoselink, we want you to be completely satisfied with your watering solutions, which is why we offer a 30-day money-back guarantee on all products. If your purchase isn't the perfect fit for your garden, simply return it in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your Hoselink products in their original packaging, ensuring all fittings and accessories are included to qualify for a full refund.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund back to your original payment method within 5-7 business days.